Gaya APA
Haryono, P, D, P, B.
(2013).
How To Manage Costumer Voice
.
Yogyakarta:
CV. Andi.
Gaya MLA
Haryono, Pro., Dr., PM, Budi.
"How To Manage Costumer Voice".
Yogyakarta:
CV. Andi,
2013.
Text.